Our 'news page' aims to make sure you are up-to-date with all the latest developments at Albion Mount Medical Practice. If you feel we can improve content, please don't hesitate to let us know.
CORONAVIRUS UPDATE 18th March 2020
The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensduring services are available to the public as normal.
All our appointments will now be telephone consultations. Due to the current situation we will not be offering any face to face appointments. If you have a pre-booked appointment please do not attend the surgery you will be contacted at your appointment time by the clinician.
Any patients that have pre-booked appointments with any of our healthcare professionals that not essential are advised to cancel their appointment and rebook when the current situation improves.
Any patients with the following symptoms, cough, cold, fever, shortness of breath or flu like symptoms regardless of any foreign travel will be advised to self isolate for 14 days. Any patients with the above symptoms with existing medical conditions will be advised to contact 111 or seek further advice via 111 online.
SICK NOTES FOR SELF ISOLATION
Due to the current pandemic and pressure on General Practice, we are prioritising the urgent medical needs of our patients and will not be providing a medical certificate for this absence.
Please see information and guidance below with regards to obtaining a self-isolation note for coronavirus.
How to get an NHS self isolation note
It says notes can be obtained via the NHS website and NHS 111 online. You will be asked to answer a few questions, then an isolation note will be emailed to you.
The note can be emailed to a trusted family member or friend, or direct to their employer if the person doesn't have an email address.
The service can also be used to generate an isolation note on someone else's behalf.
You can get to the isolation note service via https://111.nhs.uk/isolation-note/ or https://www.nhs.uk/conditions/coronavirus-covid-19/, or via the NHS app.
SUSPENSION OF ONLINE BOOKING
As advised by NHS England due to concerns with coronavirus ( COVID-19) we have temporally suspended our online booking system. This is to mitigate any risk that potentially infected patients book appointments online and attend the practice.
If you require to book a non-urgent pre-bookable please contact the practice on the above telephone numbers.
Notice for concerns with Coronavirus (COVID-19)
Please see information we have received for patients who are concerned they may have symptoms of the Coronavirus (COVID-19)
Patients must use NHS 111 online rather than making the telephone call to NHS 111.
This is due to NHS 111 experiencing very high call volumes.
The website is for general advice :
For anyone concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service have created coronavirus pages, which advises patients what they should do based on their particular circumstances.
These can be accessed at:
Self Isolation information link below:
Extended Access Service telephone line for patients to book appointments
There is now telephone line for the Extended Access service where patients can call to cancel appointments and also to book appointments, for the OOH services, based at Dewsbury Health Centre. These appointments are only available if there are any unused slots. The telephone line will be open during opening hours where patients can make the contact. The phone line will be open from 1830-2100 Monday to Friday, Saturday 0900-1530 and Sunday 0900-1230, there will be members of staff there to answer the phone line at all times .
Phone number is 01924 925517.
Electronic Prescription Service Update
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 12th February.
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about https://digital.nhs.uk/services/electronic-prescription-service/phase-4/prescriber-information
'Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use [insert name of GP online service available at practice] you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp'
(You might also need to review existing website content to make sure it covers the different options patients have to connect with online services.)
We have a new GP Partner!!!!
We are thrilled to announce that Dr Smita Thakur (female) has joined the practice as a GP Partner.
Dr Thakur will have appointments at both Albion Mount Medical Practice and Mountain Road Surgery.
Primary Care Networks
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, practices have begun working together in primary care networks alongside teams from mental health, social care, pharmacy, hospital and voluntary services in their local areas.
Your practice is part of the newly formed Dewsbury & Thornhill Primary Care Network. This is a partnership of 7 GP practices who are working together to improve patient care and create positive change in our communities. The network is run by our member practices: Savile Town Medical Centre, Thornhill Lees Surgery, The Paddock Surgery, The Albion Mount Medical Practice, The Sidings Healthcare Centre, Healds Road Surgery and Windsor Medical Centre. By combining our expertise we have a stronger voice to meet future demands and improve outcomes for all.
Progress updates will be provided in due course and in the meantime further information on Primary Care Networks can be found on the NHS England website:
The flu clinic begins week commencing 16th September 2019.
If you are eligible for a flu jab, please book an appointment with reception. Appointments are available at both surgeries and there are different flu vaccinations dependant on age and health conditions.
Evening and weekend appointments now available
Patients can now see a local GP for routine appointments on weekday evenings and at weekends.
Our practice has dedicated appointment slots for our patients to see a GP at Dewsbury Health Centre on Monday, Wednesday, Thursday and Friday evenings between 7pm and 9pm. Please inform our reception staff if you would like to book into an appointment.
Our practice is also part of a scheme that is funded by the 27 practices in North Kirklees where patients from all practices are able to book an appointment to see a GP at Dewsbury Health Centre 6.30pm-9.30pm Monday to Friday, 9am-4pm on Saturdays and 9am-1pm on Sundays. These appointments are pre-bookable on a first come first come first served basis. Please inform our reception staff if these appointment times would suit you better.
General Data Protection Regulation and what it will mean for our patients
Please see information located under the right hand tab 'Further information - General Data Protection.'
Please click the link below to open and print if required:
GDPR leaflet for patients
Using NHS services appropriately
Please click on the link below to view:
Winter pressure appointments (now expired)
Starting from the 18th December 2017 until the 16th March 2018, the practice is able to offer 32 additional appointments per week (between both Albion Mount and Mountain Road Surgery.) These appointments can only be used as emergency appointments which will be taken 'on the day' only and can be both face to face or telephone consultations (at the discretion of the GP).
We have a new GP Partner!!!! (now expired)
We are thrilled to announce that Dr Sudha Manapragada (female) has joined the practice as a GP Partner. To make it easier for everyone we are calling her Dr Sudha (a shortened version of her first name)
Dr Sudha will have appointments at both locations.
If you are eligible for a flu jab, please book an appointment with reception.
The flu clinic begins week commencing 19th September.
Text result reminders and alerts direct to your mobile
Did you know we can now send text reminders and alerts direct to your mobile phone?
In addition to confirming appointment times and dates and to alert you to any changes to the availability of the Doctors and nurses, we are using this facility to remind patients to contact the surgery to make an appointment . This could be to discuss your blood results or possibly to repeat them or it could be to discuss a clinic letter received from the hospital. The text message would advise whether the appointment would be with either the nurse or the GP.
To ensure you are able to receive this information we ask that you update your telephone contact details with the reception staff.
Please always make sure we have your current mobile number.
Surgery email address to be removed
The facility to order prescriptions and to make contact to our practice email (NKCCG.Albion-Mount@nhs.net) will soon be removed. Please ensure you have a username and password to access the system to order your medications and to book your appointments.
Patient Choice survey
If you have been referred for further treatment within the last 12 months, we would be grateful if you could please spare the time to complete the following brief questionnaire here about your experience of Patient Choice. The deadline for completion of the survey is Friday 1 September 2017. Thank you.
New Appointment System From 1st April 2017
From the 1st April 2017 Albion Mount Medical Practice will be making the following changes to our appointment system:
There will be more GP appointments available to be booked in advance. We hope this will encourage our patients to have access to the system by obtaining a username and password. Having access to the system will not only allow you to book your appointments in advance, online, it will allow you to order your medication and have access to your detailed coded records. (Please ask our reception staff for details)
Appointments Required for ‘On the Day’
We are introducing a system where patients can book appointments which are necessary to be seen by a GP on that day from 8am throughout the day. This will remove the requirement to call at 8am for the morning appointments and 12 o’clock for the afternoon appointments.
Triage for Appointment Requests
A decision has been made by the GP partners that any requests made for appointments, either in person or by telephone, will be triaged by the medical reception staff. Our staff will be asking a series of questions, all devised and authorised by GP’s . This has been introduced by many of the practices in the area and has been proven to reduce unnecessary GP appointments. Please be patient and understanding of these changes and be assured that these are to improve our service and to support the needs of our patients.
Quality Access Scheme - increasing access to Health Services
From the 1st October 2016, Albion Mount Medical Practice is providing increased access to medical and health services for our patients. More appointment slots are available as follows:
Monday 6.30pm – 7.00pm (Albion Street)
Tuesday 7.30am – 8.00am (Mountain Road)
Wednesday 7.30am – 8.00am (Albion Street)
Wednesday 6.30am – 7.00am (Albion Street)
Wednesday 7.30am – 8.00am (Albion Street)
Wednesday 6.30pm – 7.00pm (Albion Street)
Repeat prescription changes from 1st October 2016
From 1st October 2016 we are phasing out support for repeat prescriptions from pharmacies or companies. The aim is to place patients in greater control of their medications, as people who are engaged in their healthcare often experience better outcomes. Online ordering of prescriptions also helps to reduce the admin burden of repeat prescribing on GP practices and community pharmacies - freeing up capacity to focus more time on your health and wellbeing.
Regardless of which method you use to request repeat medications (see details below), we ask that you collect your prescription TWO working days after you submit your request.
Order Online: we offer patients the option to order repeat medications online. For more information on Systmonline, or to get your registration details, please click here or ask at reception. As soon as you have your username and password you can login to Systmonline by clicking the Prescriptions button at the top of the home page, or by clicking here.
Don't forget that the Systmonline app is now available for smartphones and tablets - you can log into the app with your username and password to order repeat prescriptions. To find out more click here.
In surgery: patients on long term medication can order repeat prescriptions using the rear slip attached to their last prescription. Simply tick the items required and forward to the surgery.
Electronic Prescription Service: patients can have prescriptions sent directly to a named pharmacy. To use this service, please inform your pharmacy and they will record your nomination and forward to the practice. Please note however, that this service may not be for everyone e.g. if you are on 'controlled drugs' or your medication changes frequently. If in doubt, please discuss it with us or your pharmacy.
Medication review: patients on repeat medication will be asked to see a doctor or nurse practitioner at least once a year for review of medications - notifications should appear on your repeat slip. Please ensure you book an appointment to avoid unnecessary delays to further prescriptions.
Please speak to reception if you have any questions about these important changes.
Dementia Friends - every action counts
Dementia Friends is an Alzheimer's Society initiative - it is the biggest ever campaign to challenge perceptions of dementia and change the way we think, act and talk about the condition.
Albion Mount fully supports the Dementia Friends campaign and is developing services to become more understanding of the needs of people with dementia and those that care for them.
To find out more about we're doing to support the Dementia Friends campaign, click here.
Systmonline app - now available for smartphones and tablets
You can log into the app with a username and password provided by the surgery - if you already have a current Systmonline username and password, these can be used to log into the app after download to your smartphone or tablet.
Patients can view their own personal information, order repeat prescriptions, book and cancel appointments, and send and receive messages. Other features are in development; including access to your records and test results. To find out more, click here
CQC inspection 2016 - see the full report on our homepage
As many of our patients are aware, Albion Mount was recently inspected by the CQC, the regulatory body for health and social care, to ensure our services continue to meet national standards of care, quality and safety.
We are delighted to announce that our services were rated as GOOD across all 5 core areas of inspection ie. services are safe, effective, caring, responsive and well-led. Full details of CQC's findings can be found on the home page - just click on the 'See the report' button to open. We wish to extend a big thank you to all patients who contributed feedback during and before the inspection visit - your views help us to improve standards even further.
Detailed Coded Records Access
Albion Mount is ready to support patient access to their own medical records. Detailed Coded Records Access (DCRA) is available to request online - you'll need a username and password, so please enquire online or ask our reception team to advise you further. It will be necessary for you to complete a written DCRA request form and photographic identification is also required.
Speak to your pharmacist for advice on minor ailments
Did you know that your local NHS spends £1.3m on medicines like paracetamol, ibuprofen, mild eczema creams and cough medicines, which are often more easily available from your local pharmacy or supermarket? Your pharmacist is able to provide advice on minor ailments and will always advise you to see a doctor if they think it important. Buying medicines for minor conditions helps save you and the NHS time and money - all of which can be better used to employ more nurses and to perform more vital operations. Find out how you can help by clicking this link: Over the counter guidance
Will you be an antibiotic guardian?
Why it is relevant to you: without effective antibiotics many routine treatments will become increasingly dangerous. Setting broken bones, basic operations, even chemotherapy and animal health all rely on access to antibiotics that work.
What we want you to do: To slow resistance we need to cut the unnecessary use of antibiotics. We invite the public, students and educators, farmers, the veterinary and medical communities and professional organisations, to become Antibiotic Guardians.
Call to action: Choose one simple pledge about how you’ll make better use of antibiotics and help save these vital medicines from becoming obsolete.
Find out more and make your pledge at https://antibioticguardian.com
Text reminders and alerts direct to your mobile
Did you know we can now send text reminders and alerts direct to your mobile phone? It's a great way to confirm appointment times and dates, and to alert you to any changes to the availability of the Doctors. The system is helping to cut down the number of missed appointments and helps to remind you to tell us if your appointment is no longer required. If you'd like be added to the service, please click here to find out more - if you are happy to proceed, simply complete the consent form. If you have any problems, you can always speak to our reception team. Please always make sure we have your current mobile number.