Our 'news page' aims to make sure you are up-to-date with all the latest developments at Albion Mount Medical Practice. If you feel we can improve content, please don't hesitate to let us know.
National Data Opt Out
There have been a number of reports in the media over the last couple of days, including last nights BBC1 programme The One Show about the NHS “selling” patient information & the National Data Opt Out (NDOO)
For clarity, the NHS does not sell patient level information
The NDOO is about patients who do not wish to be contacted by the NHS for the purposes of planning or research.
Planning for example, would be a re-configuration of services. If a patient had opted out, they would not be contacted for their views
The NHS does make available, completely anonymous information. The most obvious one at the moment, is the number of people in hospital with Covid
Copies of the Opt Out letter can be downloaded. Click on the link which will take you to the page, with an option to download the form www.medconfidential.org/how-to-opt-out
I hope this helps & allays any patients concerns
PLEASE ACCESS THE LATEST NEWS ON COVID-19 BY CLICKING OF THE SECOND TAB ON THE RIGHT HAND SIDE AT THE VERY TOP OF THE PAGE.
COVID-19 VACCINATION UPDATE
In light of new national guidance released 14.12.2020, the practices in our area now need to review the vaccination sites that we were going to use to administer the COVID vaccines.
We understand this is disappointing news and we apologise for all the inconveniences caused.
Once we have any information the practice will we make contact with our patients to arrange the appointments.
Changes to opening times at Mountain Road Surgery
As from week commencing the 14th of September Mountain Road Surgery Thornhill will no longer open on a Friday afternoon.
The revised opening times for Mountain Road are:
Monday - 8 am - 1.00pm
Tuesday 8am - 6.30pm
Wednesday 8am - 4.00pm
Thursday 8am - 12.30pm
Friday 8am - 12.30pm
Should you need to speak to staff please contact Albion Mount Medical practice on 01924 430676
‘Our ‘Helen Smith is retiring!!!
It is with great sadness for the practice staff and patients to announce that Helen is leaving us, to retire, on the 27thAugust 2020
Between the years of 1986 and 1995 Helen worked at Huddersfield Royal Infirmary as an A & E nurse, moving on to the surgical ward as staff nurse. She joined Dr Gowda in 1995 as a Practice Nurse at surgeries Newsome Street, Castle Mount and also Mountain Road Surgery, Thornhill. Dr Merson was still working with DR Gowda at the practice as a locum GP.
In 2007 Mountain Road and Newsome Street Surgeries, merged with Dr’s Mr and Mrs Salam and Dr Gowda took over the practice, which was to become Albion Mount Medical Practice. Dr Kenogbon, Dr Indira and Dr Thakur later joined the practice.
Having only experienced working in secondary care, Helen proved her dedication and hard work and achieved diplomas in asthma, family planning, heart failure, cardiology, diabetes. In 2005 Helen qualified as Nurse Practitioner and achieved her MSC qualification.
Throughout her career, Helen has remained committed and has continued to care and support all patients and colleagues, both professionally and personally and is loved and respected by all.
Helen has raised enormous amounts of money each year for charities, taking part in her 5k charity runs…in all weathers!!!
We are all going to really miss being with this very special lady. Aside from her professional role, Helen is loyal, kind, giving and caring. She is always reliable…a great solver of problems and predicaments… and a fantastic organiser!! Helen is most certainly mischievous and fun loving…with many a ‘works do and outing’ under her belt. (many a photograph to prove!!!)
Helen has worked tirelessly for the practice for the past 25 years and we sincerely thank you for doing so.
Good Luck Helen…take good care and enjoy your retirement. We are ALL going to miss you!!!!!!
Albion Mount Medical Practice is an approved training practice. In August 2020 we will have a GP Registrars joining us and then and additional two GP Registrars, to follow in May 2021 .
Our patients may be offered an appointment with a GP Registrar, who are completing their specialist training as a GP . The doctors are fully qualified and will have had experience in several hospital specialties
SUSPENSION OF ONLINE BOOKING
As advised by NHS England due to concerns with coronavirus ( COVID-19) we have temporally suspended our online booking system. This is to mitigate any risk that potentially infected patients book appointments online and attend the practice.
If you require to book a non-urgent pre-bookable please contact the practice on the above telephone numbers.
Extended Access Service telephone line for patients to book appointments
There is now telephone line for the Extended Access service where patients can call to cancel appointments and also to book appointments, for the OOH services, based at Dewsbury Health Centre. These appointments are only available if there are any unused slots. The telephone line will be open during opening hours where patients can make the contact. The phone line will be open from 1830-2100 Monday to Friday, Saturday 0900-1530 and Sunday 0900-1230, there will be members of staff there to answer the phone line at all times . Phone number is 01924 925517.
Electronic Prescription Service Update
We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 12th February.
Electronic prescriptions help save the NHS money.
You will receive your prescriptions in the same way as you do now.
Read more about https://digital.nhs.uk/services/electronic-prescription-service/phase-4/prescriber-information
'Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use [insert name of GP online service available at practice] you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp'
(You might also need to review existing website content to make sure it covers the different options patients have to connect with online services.)
We have a new GP Partner!!!!
We are thrilled to announce that Dr Smita Thakur (female) has joined the practice as a GP Partner.
Dr Thakur will have appointments at both Albion Mount Medical Practice and Mountain Road Surgery.
Primary Care Networks
Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease, or suffer with mental health issues and may need to access their local health services more often.
To meet these needs, practices have begun working together in primary care networks alongside teams from mental health, social care, pharmacy, hospital and voluntary services in their local areas.
Your practice is part of the newly formed Dewsbury & Thornhill Primary Care Network. This is a partnership of 7 GP practices who are working together to improve patient care and create positive change in our communities. The network is run by our member practices: Savile Town Medical Centre, Thornhill Lees Surgery, The Paddock Surgery, The Albion Mount Medical Practice, The Sidings Healthcare Centre, Healds Road Surgery and Windsor Medical Centre. By combining our expertise we have a stronger voice to meet future demands and improve outcomes for all.
Progress updates will be provided in due course and in the meantime further information on Primary Care Networks can be found on the NHS England website:
Evening and weekend appointments now available
Patients can now see a local GP for routine appointments on weekday evenings and at weekends.
Our practice has dedicated appointment slots for our patients to see a GP at Dewsbury Health Centre on Monday, Wednesday, Thursday and Friday evenings between 7pm and 9pm. Please inform our reception staff if you would like to book into an appointment.
Our practice is also part of a scheme that is funded by the 27 practices in North Kirklees where patients from all practices are able to book an appointment to see a GP at Dewsbury Health Centre 6.30pm-9.30pm Monday to Friday, 9am-4pm on Saturdays and 9am-1pm on Sundays. These appointments are pre-bookable on a first come first come first served basis. Please inform our reception staff if these appointment times would suit you better.
General Data Protection Regulation and what it will mean for our patients
Please see information located under the right hand tab 'Further information - General Data Protection.'
Please click the link below to open and print if required:
GDPR leaflet for patients
Text result reminders and alerts direct to your mobile
Did you know we can now send text reminders and alerts direct to your mobile phone?
In addition to confirming appointment times and dates and to alert you to any changes to the availability of the Doctors and nurses, we are using this facility to remind patients to contact the surgery to make an appointment . This could be to discuss your blood results or possibly to repeat them or it could be to discuss a clinic letter received from the hospital. The text message would advise whether the appointment would be with either the nurse or the GP.
To ensure you are able to receive this information we ask that you update your telephone contact details with the reception staff.
Please always make sure we have your current mobile number.
Surgery email address to be removed
The facility to order prescriptions and to make contact to our practice email (NKCCG.Albion-Mount@nhs.net) will soon be removed. Please ensure you have a username and password to access the system to order your medications and to book your appointments.
Patient Choice survey
If you have been referred for further treatment within the last 12 months, we would be grateful if you could please spare the time to complete the following brief questionnaire here about your experience of Patient Choice. The deadline for completion of the survey is Friday 1 September 2017. Thank you.
New Appointment System From 1st April 2017
From the 1st April 2017 Albion Mount Medical Practice will be making the following changes to our appointment system:
There will be more GP appointments available to be booked in advance. We hope this will encourage our patients to have access to the system by obtaining a username and password. Having access to the system will not only allow you to book your appointments in advance, online, it will allow you to order your medication and have access to your detailed coded records. (Please ask our reception staff for details)
Appointments Required for ‘On the Day’
We are introducing a system where patients can book appointments which are necessary to be seen by a GP on that day from 8am throughout the day. This will remove the requirement to call at 8am for the morning appointments and 12 o’clock for the afternoon appointments.
Triage for Appointment Requests
A decision has been made by the GP partners that any requests made for appointments, either in person or by telephone, will be triaged by the medical reception staff. Our staff will be asking a series of questions, all devised and authorised by GP’s . This has been introduced by many of the practices in the area and has been proven to reduce unnecessary GP appointments. Please be patient and understanding of these changes and be assured that these are to improve our service and to support the needs of our patients.
Repeat prescription changes from 1st October 2016
From 1st October 2016 we are phasing out support for repeat prescriptions from pharmacies or companies. The aim is to place patients in greater control of their medications, as people who are engaged in their healthcare often experience better outcomes. Online ordering of prescriptions also helps to reduce the admin burden of repeat prescribing on GP practices and community pharmacies - freeing up capacity to focus more time on your health and wellbeing.
Regardless of which method you use to request repeat medications (see details below), we ask that you collect your prescription TWO working days after you submit your request.
Order Online: we offer patients the option to order repeat medications online. For more information on Systmonline, or to get your registration details, please click here or ask at reception. As soon as you have your username and password you can login to Systmonline by clicking the Prescriptions button at the top of the home page, or by clicking here.
Don't forget that the Systmonline app is now available for smartphones and tablets - you can log into the app with your username and password to order repeat prescriptions. To find out more click here.
In surgery: patients on long term medication can order repeat prescriptions using the rear slip attached to their last prescription. Simply tick the items required and forward to the surgery.
Electronic Prescription Service: patients can have prescriptions sent directly to a named pharmacy. To use this service, please inform your pharmacy and they will record your nomination and forward to the practice. Please note however, that this service may not be for everyone e.g. if you are on 'controlled drugs' or your medication changes frequently. If in doubt, please discuss it with us or your pharmacy.
Medication review: patients on repeat medication will be asked to see a doctor or nurse practitioner at least once a year for review of medications - notifications should appear on your repeat slip. Please ensure you book an appointment to avoid unnecessary delays to further prescriptions.
Please speak to reception if you have any questions about these important changes.
Dementia Friends - every action counts
Dementia Friends is an Alzheimer's Society initiative - it is the biggest ever campaign to challenge perceptions of dementia and change the way we think, act and talk about the condition.
Albion Mount fully supports the Dementia Friends campaign and is developing services to become more understanding of the needs of people with dementia and those that care for them.
To find out more about we're doing to support the Dementia Friends campaign, click here.
Systmonline app - now available for smartphones and tablets
You can log into the app with a username and password provided by the surgery - if you already have a current Systmonline username and password, these can be used to log into the app after download to your smartphone or tablet.
Patients can view their own personal information, order repeat prescriptions, book and cancel appointments, and send and receive messages. Other features are in development; including access to your records and test results. To find out more, click here
CQC inspection 2016 - see the full report on our homepage
As many of our patients are aware, Albion Mount was recently inspected by the CQC, the regulatory body for health and social care, to ensure our services continue to meet national standards of care, quality and safety.
We are delighted to announce that our services were rated as GOOD across all 5 core areas of inspection ie. services are safe, effective, caring, responsive and well-led. Full details of CQC's findings can be found on the home page - just click on the 'See the report' button to open. We wish to extend a big thank you to all patients who contributed feedback during and before the inspection visit - your views help us to improve standards even further.
Detailed Coded Records Access
Albion Mount is ready to support patient access to their own medical records. Detailed Coded Records Access (DCRA) is available to request online - you'll need a username and password, so please enquire online or ask our reception team to advise you further. It will be necessary for you to complete a written DCRA request form and photographic identification is also required.
Speak to your pharmacist for advice on minor ailments
Did you know that your local NHS spends £1.3m on medicines like paracetamol, ibuprofen, mild eczema creams and cough medicines, which are often more easily available from your local pharmacy or supermarket? Your pharmacist is able to provide advice on minor ailments and will always advise you to see a doctor if they think it important. Buying medicines for minor conditions helps save you and the NHS time and money - all of which can be better used to employ more nurses and to perform more vital operations. Find out how you can help by clicking this link: Over the counter guidance
Will you be an antibiotic guardian?
Why it is relevant to you: without effective antibiotics many routine treatments will become increasingly dangerous. Setting broken bones, basic operations, even chemotherapy and animal health all rely on access to antibiotics that work.
What we want you to do: To slow resistance we need to cut the unnecessary use of antibiotics. We invite the public, students and educators, farmers, the veterinary and medical communities and professional organisations, to become Antibiotic Guardians.
Call to action: Choose one simple pledge about how you’ll make better use of antibiotics and help save these vital medicines from becoming obsolete.
Find out more and make your pledge at https://antibioticguardian.com
Text reminders and alerts direct to your mobile
Did you know we can now send text reminders and alerts direct to your mobile phone? It's a great way to confirm appointment times and dates, and to alert you to any changes to the availability of the Doctors. The system is helping to cut down the number of missed appointments and helps to remind you to tell us if your appointment is no longer required. If you'd like be added to the service, please click here to find out more - if you are happy to proceed, simply complete the consent form. If you have any problems, you can always speak to our reception team. Please always make sure we have your current mobile number.